We are here to help

Support that keeps things clear.

Find quick answers, ask about a purchase, report a safety concern or request help with your account. We reply by email and do not offer phone support.

How do I request a privacy action?

Email us to request access, correction, a copy of your information, deletion or withdrawal of consent. We will confirm the next step and respond within a reasonable period.

How are appreciation points handled?

Points are optional virtual items purchased through the app store. They are not wages, cannot be withdrawn or transferred, and store refunds follow the applicable store process and local law.

How do I report unsafe or inappropriate content?

Use the report tools in the app when available, or email us with the content link and a short explanation. We review reports promptly and may limit or remove content that breaks the Community Guidelines.

Can I delete my account?

Use Account & security in the app to start deletion, or email us if you cannot access the app. Account deletion removes the app data described in the Privacy Policy; independent store records follow the store’s policy.

Where can I read the rules?

See our Community Guidelines for privacy, safety, respectful participation and content standards.

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